Knowing how the online course is designed before you begin the class can help alleviate stress in the online course and helps you better prepare for what will be required in the course. Before you begin working in your online course make sure that you can answer the following questions:

1. Can you locate the course Syllabus?
2. How do you contact the instructor?
3. What are the instructor's office hours?
4. What is the required textbook for the class?
5. Does the class have certain attendance policies?
6. Will you be required to do group work?
7. What are the due dates for all assignments?
8. How will learning be assessed? (Tests, projects, activities)
9. Do I have to come on campus for any reason? (Orientations, tests, etc.)
10. Does the course require any other software that I need to purchase?
11. How do I turn in my assignments?
12. How do I contact technical support if I have problems?
13. What happens if you turn in an assignment late?
14. What do you do if your computer is not working?