How You Can Help
Assessment and Care Team (ACT), How You Can Help!
How You Can Help
Because you come in frequent contact with many students, you are in an excellent position
to observe students, recognize those who are in distress, and offer assistance. Your
care, concern and assistance will often be enough to help the student. At other times,
you can play a critical role in referring a student for appropriate assistance and
in motivating him/her to seek help. Remember the four R’s:
RECOGNIZE RESPOND REFER REPORT
Recognize: Be familiar with and acknowledge symptoms of distress.
Respond: Privately initiate contact with a student displaying symptoms of distress.
Express your concerns in behavioral, non-judgmental terms and listen to the student
in a sensitive,non-threatening way.
Refer: Know your limits as a help-giver; only go as far as your expertise, training
and resources allow. When a student needs more help than you are able or willing to
give, it is time to make a referral.
Assessment and Care Team
Counseling Services
Disability Support Services
Report: Report your concerns and actions taken with a student to the BIT through the
Student Concern/Incident Report form: www.alvincollege.edu/act